Member Services Overview

Direct Availability:

  • Available via cell, text, video, and member portal messaging year-round.
  • HIPAA-compliant telemedicine services and communication app ensure quick responses.
  • Direct access to medical records and test results via your member portal.

Administrative Services:

  • Monday – Thursday, 8:30 am – 3:00 pm via Spruce texting, phone call, or patient portal messaging.
  • Discounted supplements available through your Ridgway Center for Whole Health Fullscript account upon request.

Virtual Appointments:

  • Request appointment Monday – Thursday, 8:30 am – 3:00 pm, via call, Spruce text or anytime via your patient portal.
  • To sign up as a member: Call or message us and request to join our practice or schedule a discovery call.

Cash Benefits and Navigating Insurance and Healthcare

Lab Services Discounts:

  • Deep Discounts: Save approximately 50% off retail on Quest labs for cash-paying members.

Medicare and Insurance:

  • Proficiency in Insurance: Shirley Olson, NP-C is credentialed with Medicare and skilled in insurance coding. She assists in identifying which tests are covered by insurance and will guide you to ensure coverage or provide options if no coverage is offered.

Supplement Discounts:

  • Discounted Prices: Enjoy discounts off retail prices when ordering via Fullscript. We pass along clinic discounted rates and recommend comparing with sale prices from other sources.

Functional Medicine Services

We invite you to join our practice or schedule a discovery call with Shirley Olson, NP-C, our Functional Medicine Specialist!

What is Functional Medicine?

  • Personalized: Your treatment plan is as unique as you are.
  • Root Cause Approach: We dive deep to gather more information than you may have experienced before.
  • Natural Medicine: Proper nutrients, exercise, and stress management skills are key to healing.
  • Comprehensive: We address multiple factors causing imbalances to create balance.
  • Cutting Edge: Using current research-based methodologies and forward-thinking approaches to achieve wellness.

Personalized Treatment Strategies:

  • Thorough Review: Our first goal is to obtain a full history and piece together what brought you to this place.
  • Your Story: We look at both physical and life events such as stress and family circumstances that impact your overall health and well-being.
  • Comprehensive Flexible Plan: A plan that may include specialized or basic labs, imaging, or referrals, while being sensitive to your financial concerns and busy schedule.

Bredesen Protocol

We have partnered with Apollo Health to offer the only Bredesen-approved protocol. AHNP programs fit anyone, whether you’re already showing symptoms or hoping to prevent them. The personalized ReCODE report identifies the source and subtype of cognitive decline, providing solutions to prevent or reverse early symptoms.

Bio-Identical Hormone Replacement (BHRT)

  • Hormone Imbalance: Individuals can experience hormone imbalance due to environmental, stress, and genetic factors.
  • Personalized Treatment: We use comprehensive lab testing and in-depth evaluations to create personalized treatment plans.
  • BHRT Delivery: Available via topical cream, patch, injection (for men), or pellet insertion.

Simple and Safe BHRT Pellet Therapy

  • Discounted for Members: Once inserted, a steady, low dose of natural hormone flows directly into the bloodstream as needed.
  • Proprietary Re3PelleDoser: Prescribes the precise hormones specifically for your needs.